Terms of Service
Terms of Service for HoneMD
Effective Date: August 4th, 2025
Welcome to HoneMD, a brand operated under HoneMD LLC. These Terms of Service (“Terms”) govern your use of our website, services, communication tools (including SMS/calls), and any content or materials provided through HoneMD.
By using our services, submitting your contact information, or interacting with us via text, phone, or email, you agree to these Terms.
1. Services Provided
HoneMD offers medical aesthetics services such as injectables and advanced facials. This includes, but is not limited to:
Neurotoxin and Dermal Filler Injections, Microneedling, and Facial treatments
Booking and confirming appointments
Managing CRM access and reporting
Sending SMS/call notifications and promotional content
Providing pre- and post-treatment information
All treatments are provided by licensed medical professionals. HoneMD does not offer emergency medical services and is not a substitute for professional medical advice outside of the scope of aesthetic care.
2. SMS & Call Communications
By submitting your phone number through any of our forms or contact methods, you consent to receive text messages and phone calls from HoneMD related to your account, appointments, service updates, and promotional content. Message frequency may vary. Message and data rates may apply.
You can opt out of text communication at any time by replying STOP.
We do not sell or share your personal information or phone number with third parties unless required by law.
3. Client Responsibilities
Clients agree to:
- Provide accurate and up-to-date personal and medical history information
- Follow all pre- and post-treatment instructions as provided
- Be respectful to staff, providers, and other clients
- Use our services for lawful and appropriate purposes only
- Be responsible for all activity and communication on their account
HoneMD is not responsible for adverse outcomes due to inaccurate information, noncompliance with medical advice, or client negligence.
4. Payments & Refund Policy
All services are billed according to the prices listed on our menu or via a signed agreement. By making a payment or placing a deposit, clients acknowledge and accept the terms of service.
- No refunds are provided for completed treatments or missed appointments, unless otherwise specified in writing.
- A deposit may be required to book an appointment and is non-refundable if canceled without appropriate notice.
- Chargebacks or non-payment may result in appointment cancellations, account holds, or referral to collections.
5. Limitation of Liability
HoneMD provides medical aesthetic services with the goal of patient satisfaction, but individual results may vary depending on your anatomy, goals, and other factors.
We are not responsible for:
- Individual dissatisfaction with outcomes
- Appointments missed due to scheduling errors outside our control
- Delays caused by third-party platforms (e.g., booking systems, text services)
No guarantees are made regarding aesthetic results. All services carry inherent medical risks which are discussed during consultation.
6. Intellectual Property
All materials, brand assets, photos, designs, and systems created by HoneMD are the intellectual property of HoneMD LLC. These may not be copied, reproduced, or distributed without express written permission.
7. Termination
HoneMD reserves the right to refuse or terminate service at any time for:
- Abusive, unsafe, or inappropriate behavior
- Violations of these Terms
- Attempts to defraud or disrupt our business operations
You may cancel or reschedule your appointment by contacting us directly. Deposits may be forfeited for no-shows or late cancellations per our policy.
8. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of those changes.
9. Contact Information
If you have any questions about these Terms, please contact us:
HoneMD LLC
808 Wilshire Blvd Suite 200, Santa Monica, CA 90401
Email: service@honemdspa.com
Phone: +1 (310)-953-8850